{"id":2046,"date":"2026-04-05T13:06:16","date_gmt":"2026-04-05T11:06:16","guid":{"rendered":"https:\/\/function3d.xyz\/?page_id=2046"},"modified":"2026-04-05T13:06:16","modified_gmt":"2026-04-05T11:06:16","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/function3d.xyz\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n

Last updated:<\/strong> Apr 5, 2026<\/p>\n\n\n\n

\n\n\n\n

1. Right of Withdrawal (EU Customers)<\/strong><\/h3>\n\n\n\n

You have the right to return your order within 14 days<\/strong> of receiving it, in accordance with EU consumer law.<\/p>\n\n\n\n

\n\n\n\n

2. Return Conditions<\/strong><\/h3>\n\n\n\n

To be eligible for a return:<\/p>\n\n\n\n

    \n
  • The item must be unused<\/strong><\/li>\n\n\n\n
  • In original condition and packaging<\/strong><\/li>\n<\/ul>\n\n\n\n

    We reserve the right to reject returns that do not meet these conditions.<\/p>\n\n\n\n

    \n\n\n\n

    3. Return Shipping<\/strong><\/h3>\n\n\n\n
      \n
    • Customers are responsible for return shipping costs<\/li>\n\n\n\n
    • We recommend using a tracked shipping method<\/strong><\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      4. Refunds<\/strong><\/h3>\n\n\n\n

      Once the returned item is received and inspected:<\/p>\n\n\n\n

        \n
      • Refunds will be issued to the original payment method<\/li>\n\n\n\n
      • Processing time may vary depending on the payment provider<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        5. Non-Refundable Items (IMPORTANT)<\/strong><\/h3>\n\n\n\n

        The following are non-refundable<\/strong>:<\/p>\n\n\n\n

          \n
        • Digital products (STL files, downloads)<\/strong> once accessed or downloaded<\/li>\n\n\n\n
        • Items returned used, damaged, or incomplete<\/li>\n<\/ul>\n\n\n\n

          This complies with EU law regarding digital content.<\/p>\n\n\n\n

          \n\n\n\n

          6. Failed Deliveries \/ Unclaimed Packages<\/strong><\/h3>\n\n\n\n

          If an order is returned due to:<\/p>\n\n\n\n

            \n
          • Unpaid customs fees<\/li>\n\n\n\n
          • Incorrect address<\/li>\n\n\n\n
          • Failure to collect the package<\/li>\n<\/ul>\n\n\n\n

            We may:<\/p>\n\n\n\n

              \n
            • Deduct shipping and return costs from the refund<\/li>\n<\/ul>\n\n\n\n
              \n\n\n\n

              7. Damaged or Defective Items<\/strong><\/h3>\n\n\n\n

              If your item arrives damaged or defective:<\/p>\n\n\n\n

                \n
              • Contact us within 48 hours of delivery<\/strong><\/li>\n\n\n\n
              • Provide photos as evidence<\/li>\n<\/ul>\n\n\n\n

                We will offer:<\/p>\n\n\n\n

                  \n
                • Replacement, or<\/li>\n\n\n\n
                • Refund, depending on the case<\/li>\n<\/ul>\n\n\n\n
                  \n\n\n\n

                  8. Chargebacks and Payment Disputes<\/strong><\/h3>\n\n\n\n

                  Before opening a dispute with PayPal or your payment provider, please contact us.<\/p>\n\n\n\n

                  We are committed to resolving issues quickly and fairly.<\/p>\n\n\n\n

                  Unjustified chargebacks may result in:<\/p>\n\n\n\n

                    \n
                  • Account restrictions<\/li>\n\n\n\n
                  • Refusal of future orders<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                    Last updated: Apr 5, 2026 1. Right of Withdrawal (EU Customers) You have the right to return your order within […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2046","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"raul","author_link":"https:\/\/function3d.xyz\/en\/author\/raul\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: Apr 5, 2026 1. Right of Withdrawal (EU Customers) You have the right to return your order within […]","_links":{"self":[{"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/pages\/2046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/comments?post=2046"}],"version-history":[{"count":1,"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/pages\/2046\/revisions"}],"predecessor-version":[{"id":2047,"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/pages\/2046\/revisions\/2047"}],"wp:attachment":[{"href":"https:\/\/function3d.xyz\/en\/wp-json\/wp\/v2\/media?parent=2046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}