Last updated: Apr 5, 2026
1. Shipping Destinations
We ship worldwide.
2. Processing Time
Orders are typically processed within 1–3 business days.
3. Delivery Time
Estimated delivery time:
- 1–2 weeks or less, depending on destination
Please note:
- Delivery times are estimates, not guarantees
- Delays may occur due to carriers, customs, or external factors beyond our control
4. Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
5. Customs, Duties and Taxes
For international orders:
- Customers are fully responsible for any customs duties, import taxes, or additional fees
- These charges are determined by your country and are not included in the order price
Failure to pay customs fees may result in:
- Delays
- Return of the package
- Additional costs (which may be deducted from refunds)
6. Lost, Delayed or Undelivered Packages
We are not responsible for:
- Delays caused by shipping carriers or customs
- Incorrect shipping addresses provided by the customer
If a package is lost, please contact us and we will assist in opening an investigation with the carrier.
7. Incorrect Address
If you provide an incorrect address:
- We are not responsible for delivery failure
- Reshipping costs must be covered by the customer
8. Order Tracking
Tracking information will be provided when available.